Your Questions, Answered

  • We offer private pay transportation to and from medical appointments. We cover hospital discharges and non-emergency transportation to new facilities.

  • Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

  • Our van can hold two wheelchair clients and one ambulatory caregiver OR up to three ambulatory clients and one wheelchair client at a time.

  • You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

    truewayservicesNC@gmail.com

  • No, we are not contracted with medicaid at this time. (Our application is pending approval.)

  • Yes! We do use a crash-tested WC19 certified transport specific wheelchair for safe, realiable transportation of clients.